Aila Technologies Time-Saving Kiosk FAQ

When will my Time-Saving Kiosk be shipped?

Most orders will ship within 4-6 weeks.

How do I know if my order was successfully submitted?

You will receive an email confirming that your order was submitted successfully. If you do not see this email, please check your spam folder. Additionally, you can check the status of your orders at any time in the ordering site by clicking on “My Account”.

Where do I order the printer and fixture with my Time-Saving Kiosk?

Please visit The UPS Store Marketplace website for more information.

How do I order for multiple centers?

You will need to order for each of your centers individually. Each order is linked to one center at a time to ensure that your Time-Saving Kiosk is appropriately supported and maintained.

How do I change my ACH details?

1) Go to The Time-Saving Kiosk Ordering Site and log in to your account.
2) Click “Manage payment methods”.
3) Delete the existing ACH token.
4) Enter your new payment details.
5) Click "Save Payment Method”

Can I use my credit card to pay for the kiosk?

We are currently not accepting any credit card transactions.

How many Time-Saving Kiosks can I purchase?

Currently, The UPS Store has set a limit of 2 kiosks per Center.

Am I eligible for a promotional discount?

There are no promotional discounts available at this time.

Is the Time-Saving Kiosk compatible with only the ZD230 label printer?

Yes, the Time-Saving Kiosk is only compatible with the ZD230 label printer at this time.

Is there specific signage I must install with my Time-Saving Kiosk?

Please refer to the accessibility guide for signage requirements. The accessibility guide can be found on your account.

When will I be charged for my subscription?

The Time-Saving Kiosk subscription starts on the first of the month after the device ships, regardless of fixture delivery date.

I have another question

If your question was not answered above, send us a message and we will get back to you as soon as we can.